Frequently Asked Questions
Short, straight answers — with a plain-English version under each one.
No. WordPress requires frequent updates, plugin management, and ongoing patching. It also faces regular zero-day exploits, which means higher maintenance and risk for small sites that don’t need that complexity. I use a lightweight, secure setup that avoids plugins and reduces the need for constant updates.
Non-techie version
WordPress needs lots of updates and patches. I use a simpler setup that’s safer and doesn’t keep asking you to fix things and doesnt risk you being hacked.
No. I handle hosting setup, security, updates to the core stack, and launch. You won’t be prompted to run updates or manage plugins.
Non-techie version
You don’t have to keep it updated yourself. I take care of it. - UNLESS you want to .
Yes. If you’d like to make simple edits (text, images, pricing tables), I can enable a small admin panel. Or just message me changes and I’ll update it for you.
Non-techie version
If you want to change prices or text yourself, I can give you a simple page for you to make the changes that might happen often. Or I’ll do it for you—whatever’s easier.
Yes. A simple bookings calendar can be included in the standard package, suitable for appointment requests or time-slot bookings. If you need payments, reminders, or multi-staff calendars, we can extend it.
Non-techie version
Yes—your customers can choose a time on a calendar. That’s included. If you want payments and reminders, we can add those too.
Typically 3–5 days after I receive your key details (services, contact info, photos, and any copy you want).
Non-techie version
Usually this week—about 3–5 days once I’ve got your info.
Your business name, services, contact details, location/coverage, brand preferences, and any images or logos you have. If you don’t have content, I can draft copy and help source suitable imagery.
Non-techie version
Tell me what you do, where you are, how to contact you, and send any photos you’ve got. I can write the words if you’re not sure.
Domain setup, hosting configuration, email on your domain, a 4–6 page mobile-friendly website, Google Business Profile, Facebook/Instagram setup, basic SEO (titles, descriptions, indexing), image/speed optimisation, and launch support.
Non-techie version
Everything you need: domain, hosting, email, a proper website, Google Maps, social pages, and the basics to show up on Google.
No. The project is £499 all-in. After the first year, only your domain and hosting renew at standard market rates. Any extra features are quoted up front. Redesigns - and bigger changes are something we'd discuss but I always work on making it affordable
Non-techie version
No surprises. After a year, you just pay normal domain/hosting renewals.
Yes. You own the website and content. If you ever want to move to different hosting, I’ll provide the files or migrate for you.
Non-techie version
It’s yours. You can take it anywhere later.
Yes. The site is built mobile-first, tested on modern phones, tablets, and desktop browsers.
Non-techie version
It looks good on iPhone, Android, iPad—everything.
Yes. I set up your Google Business Profile, apply clean technical SEO basics, and submit your site to be indexed. For competitive industries, I can advise on local SEO/content next steps.
Non-techie version
You’ll show on Google/Maps locally. If you want to climb higher, I’ll tell you the next steps.
Yes. You can message me anytime for changes. Minor updates are quick and affordable; larger changes can be quoted. If you prefer to self-edit, I’ll enable an admin panel for common updates.
Non-techie version
Need something changed later? Message me. Simple.
Yes. Starter e-commerce is available (catalogue, checkout, payments). Larger or complex shops are quoted separately based on required features and integrations.
Non-techie version
Selling a few items is easy. Bigger shops are possible—we’ll price it fairly.
Absolutely. I can connect or transfer your domain and hook up your preferred email (Microsoft 365, Google Workspace, or custom IMAP).
Non-techie version
Already got a domain or email? Great—we’ll use it.
Yes. I use a modern, minimal-attack-surface stack with HTTPS, sensible headers, and no unnecessary plugins. Hosting is configured with regular backups.
Non-techie version
It’s locked down and backed up. Less to go wrong.